Question 1

1. What materials do you use for your jewelry?

Accepted Answer

All our jewelry is crafted from 14K (585),18K (750), or 24K (999) solid gold and 925 sterling silver, chosen for their quality, durability, and timeless beauty. Find out more on our "The Craft & Care of Our Jewelry" page.

Question 2

2. Do you keep all items in stock?

Accepted Answer

No, around 45% of our collection is in stock. The rest are made-to-order or custom pieces. Please contact us if you’re interested in a specific design.

Question 3

3. Can I order customized jewelry?

Accepted Answer

Yes! We are happy to create custom jewelry based on your requirements.

Question 4

4. What is the delivery time?

Accepted Answer

In stock items: Shipped within 24 hours, delivery in 2–3 days.

Made-to-order/custom pieces: Production time is 10–15 days, depending on design and quantity.

Question 5

5. Do you collaborate with resellers or businesses?

Accepted Answer

Yes, we are open to B2B collaborations and partnerships.

Question 6

6. What payment methods do you accept?

Accepted Answer

We accept MasterCard, Visa, Klarna, Apple Pay, Google Pay, and VIPPS.

Question 7

7. What are your shipping methods and delivery times?

Accepted Answer

Norway: Shipped with Bring, delivery in 2–3 days (in stock).

International: Shipped with DHL, delivery time depends on location.

Made-to-order pieces: 10–15 days for production before shipping.

Question 8

8. How do you guarantee quality?

Accepted Answer

We offer an unconditional return or exchange if there is a quality issue with your order.

Frequently asked questions